THE PROBLEM --- ------- Communicating from one computer to another requires human synchronization, or a dedicated phone line with computers turned on and tied up 24 hrs / day. Leaving a personal computer on line also creates a security problem of hacker sabotage. Attempting to use a single phone line for both computer and human communications results in humans getting annoying computer tones, and computer calls improperly handled by humans. The problem is solved by the integration of human and computer answering functions with the SMARTBOX. THE SMARTBOX --- -------- The SMARTBOX is a computerized message center. It combines the functions of an automatic electronic mailbox, telephone answering machine and auto-answer / auto-dial modem. The integration of the phone answering machine with the computerized communication allows a single unattended phone line to provide service to human callers, human controlled computer devices, and automatic computer communications. The SMARTBOX plugs directly into a phone line with a standard modular jack. It connects to the user's computer through a standard RS-232 connector. HUMAN OR COMPUTER INTERFACE ----- -- -------- --------- The SMARTBOX will automatically answer the telephone, and differentiate between human and computer callers. Human callers will experience normal phone answering machine operation. Computers will be linked directly to the SMARTBOX. ELECTRONIC MAILBOX ---------- ------- The electronic caller may be a human operating a computer or an automatic computer. The caller can retrieve messages reserved for it, or it can leave a message in the SMARTBOX. The SMARTBOX operation is independent of any computer that it is connected to, allowing full 24 hour operation without leaving a computer on. Messages are retained even in the event of a power failure. The SMARTBOX does not interfere with friendly phone operation nor tie up a computer while providing 24 hour electronic mail totally unattended. To retrieve or send electronic mail, the user turns on his computer connected to the SMARTBOX. With software provided, he may display, print or send messages. The SMARTBOX has a real time clock which dates messages as they are sent or received. PUT YOUR COMPUTER ON LINE --- ---- -------- -- ---- The two problems with leaving an unattended computer on-line involve security and disruption of service to human callers. The SMARTBOX will answer the phone and provide normal phone answering machine operation to human callers. It will connect to computer callers for electronic mail facilities (provided directly by the SMARTBOX) or for connection THROUGH the SMARTBOX to a personal computer. The SMARTBOX will validate the caller's authorization (and optionally provide call-back security) before establishing the connection. STATE OF THE ART AUTO-ANSWER/AUTO-DIAL MODEM ----- -- --- --- --------------------- ----- In addition to all of the above features, the SMARTBOX gives access to outside computers, data-bases and information systems, as a state of the art auto-dial modem. The computer communicates with the SMARTBOX at a high data rate of 19200 or 9600 BAUD, and the SMARTBOX frees the computer while it transfers data at the slower phone speeds. THE PHONE ANSWERING MACHINE --- ----- --------- ------- There are 3 ways in which the phone answering machine portion of the SMARTBOX will be handled. Firstly, An external phone machine may be hooked up through the SMARTBOX providing a lower cost system. Secondly, the SMARTBOX PHONE-MASTER answering machine will be integrated into the SMARTBOX. This will be a state of the art phone answering machine including secure beeperless remote control, tollsaver, time/date stamping of messages, voice activated message control, speech assisted operation, remote turn-on, message foreward, auto-intercept, and special caller incoming/outgoing message sorting. Finally, a HIGHER than state of the art phone answering machine would be provided on a board that plugs directly into the personal computer. This machine would be a fully digital random access voice storage system, providing full voice mail capability. Any number of individual outgoing messages may be left by the user. Incoming messages may be sorted by caller, time received or other function. Messages may be randomly deleted, re-sorted and stored for later playback/transmission. This machine requires the disk system of the computer today, but will be possible on a stand-alone basis (integrated into a later model of the SMARTBOX) as the memory cost / KByte ratio improves. The D/A, A/D voice interface along with DTMF touch-tone generation/ recognition will provide for endless application such as automatic solicitation.